Every piece of information you share with bet99 is kept strictly secure. On this page, you'll find full details on what data we collect, how it's used, and what rights you have.
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Bet99 holds the privacy of its members in the highest regard. This privacy policy explains what types of information bet99 collects, how that information is used, with whom and under what circumstances it may be shared, and what rights you have over your own data.
By registering on bet99 or using the platform, you agree to this Privacy Policy. This policy should be read alongside bet99's Terms and Conditions.
We've made every effort to write this policy in plain, easy-to-understand English. Where any technical or legal terms are used, a simple explanation is provided alongside them. If you have any questions, feel free to contact us via live chat.
Our Core Commitment: bet99 never sells, rents, or shares your personal information with third parties without your consent.
Bet99 collects only the minimum information required to provide its services. No unnecessary data is requested.
| Data Type | When It Is Collected | How Long It Is Retained |
|---|---|---|
| Registration Information | At the time of account opening | For the duration of active account + 5 years |
| KYC Documents | Verification Period | As required by law |
| Transaction Records | On Every Payment | 7 years (legal obligation) |
| Game History | On Every Game | For as long as the account remains active |
| Cookie Data | On Site Visit | 30 days to 1 year |
Bet99 uses the information it collects only for specific, necessary purposes. It is never used beyond the purpose for which it was collected.
"Your information is used solely to provide you with a better experience. bet99 does not sell it to advertisers or use it for third-party marketing."
– bet99 Privacy & Data Protection TeamBet99 uses banking-grade technology to protect your data. Data security isn't just a compliance requirement for us — it's a core value.
In the event of a data breach, bet99 will notify affected members as quickly as possible and take the necessary steps to address the situation.
Bet99's website and app use cookies — small files stored on your browser or device that help improve your experience on the site.
You can disable optional cookies from your browser settings. However, turning off essential cookies may affect login and payment functionality. bet99 does not use third-party tracking pixels or advertising cookies.
Every bet99 member holds certain important rights over their personal data. To exercise any of these rights, simply contact us via live chat or email.
For rights exercise requests, bet99 typically responds within 30 days. If a case requires more time, you will be notified accordingly.
This Privacy Policy may be updated from time to time to reflect changes in technology and the legal landscape. Members will be notified of any major changes in advance via app notification or mobile message.
For any privacy-related questions, concerns, or complaints, please get in touch with us:
The key reasons why you can trust bet99 with your personal information without hesitation.
256-bit SSL encryption is in place — the same technology used by major banks. Your data remains encrypted during transmission.
Bet99 never sells member data to advertising companies or third parties. No one else will ever receive your number.
Your data can only be accessed by authorised personnel. Every access is logged and reviewed on a regular basis.
This privacy policy is written entirely in plain English — no complex legal jargon. Everything is explained in straightforward terms so you always know exactly what's going on.
External cybersecurity experts regularly audit bet99's systems and identify potential vulnerabilities.
The right to view, correct, or request deletion of your own data — these rights are always yours.
You can find out at any time what information bet99 holds about you. Simply make a request via live chat and we'll provide it within 30 days.
If any of your details are incorrect — such as a wrong name, outdated address, or other inaccuracies — contact support to have them updated. Corrections are made promptly after proper verification.
After closing your account, you can request deletion of data that is no longer required by law. We will make every effort to comply within legal limits.
You can download all your information in one easy-to-read file — including your game history, transactions, and profile details.
Bet99 maintains multiple layers of security to protect your data.
Layer 1 – Transmission Protection: SSL encryption is active whenever you transmit data — no one can intercept it in transit.
Layer 2 – Storage Protection: Data on our servers is encrypted. It cannot be read even with direct database access.
Layer 3 – Access Control: Staff can only access the information relevant to their specific role.
Level 4 – Monitoring: All access is monitored 24/7. Any unusual activity triggers an immediate alert.
Level 5 – External audit: Independent third-party experts conduct regular full-system audits and provide detailed reports.
It is natural to have concerns about sharing personal information on online platforms — especially sensitive details like your mobile number or national ID. The question of whether it is safe is entirely reasonable. bet99 takes these concerns very seriously.
To bet99, your data isn't just an account record — it represents a person's trust. It's that sense of responsibility that makes us so careful about data protection. Not merely to comply with rules, but to remain worthy of the trust you place in us.
In the Bangladesh context, a mobile number is deeply personal — it's linked to bKash, Nagad, bank accounts, and more. bet99 uses your number solely for account communications and payments. It is never shared with third parties, and no spam or unsolicited messages will be sent.
We understand that submitting a copy of your National ID can feel uncomfortable — that's completely valid. bet99 takes special care in storing KYC documents. They are kept in encrypted format on a separate, secure server. Only authorized members of the compliance team can access them, and every access is logged.
KYC information is used solely for identity and age verification and anti-money laundering purposes. It is not used for anything else.
From bet99, you will only receive relevant notifications — such as new promotions, account security updates, or important information. No unnecessary spam or third-party advertisements will be sent. If you feel any message is unwanted, you can turn off that type of notification from your account settings.
If anyone claims to be from bet99 and asks for your information or prompts you to click a suspicious link — that is a scam. All official communications from bet99 come exclusively from the bet99-taka.com domain. Do not trust any so-called "bet99 messages" from other sources, and report them to us immediately.
Bet99 only collects the information necessary to provide its services — nothing more, nothing unnecessary.
Your name, phone number, or any other personal details are never shared with advertising companies or data brokers.
If any details in your profile are incorrect, simply let us know via Live Chat and they'll be corrected promptly. You stay in control of your own information.
Upon account closure, you may request deletion of any data we hold beyond our legal obligations. We will do our best to accommodate your request.
Your information is completely secure at bet99. Register and enjoy with confidence.